Leaf Removal in Virginia Beach, VA

Rated 1 out of 5 stars

Verified by GreenPal

Virginia Beach, VA 23451

They damaged my siding in 2 places, said they would fix it and never did. I would attach pictures and screenshots if I could, but the best I can do is copy/paste the text messages that were sent/received. 7/7/2025 Me: Hey there, whoever came out to do my lawn today put holes in my siding in 2 different places while they were edging. I know it happens sometimes and I’ve never really been too bothered by it when it’s at the very bottom, but one of the holes is 3 or 4 panels up and the other one is just very visible right beside my back door. Debbie Does It: I am sorry that happened. We can have it repaired in house for ya. Thanks for bringing it to my attention. Me: Ok, sounds good…any idea when someone will be able to come do the repairs? Debbie Does It: In all honesty, if it's not a huge deal, early next week. We tend to stay pretty busy on the home care side Me: Ok, that’s fine…thanks! Debbie Does It: No worries, thanks for your patience 7/16/2025 Me: Hey there, just wanted to follow up about my siding? Debbie Does It: I am sorry. I was trying to forget ya. I will get you on our home care schedule when I get back in the office and let ya know when to expect them 7/18/2025 Me: Following up again about when my siding will be fixed? I thought I was supposed to be put on the schedule for early this week? 7/24/2025 Me: Hello again, I'm sorry to keep bothering you about this but I need my siding fixed as soon as possible. If you aren't able to handle it in house then I will need to have it repaired by someone else and then be reimbursed or have the bill forwarded to you. Please let me know how you would like to proceed. Thank you! Debbie Does It: No, you have every right too. I'll have someone out tomorrow to get ya taken care of. Thanks again for your patience Me: Great, thank you 7/28/2025 Me: No one showed up on Friday. 7/29/2025 Me: I have been beyond patient. At this point, if my siding can't be fixed by the end of this week I am going to have to explore what other options I have to get this taken care of. There were no other texts sent or received after that. The lawn service itself was generally fine, just your basic mowing, edging, and blowing off hard surfaces. I continued to use them through the fall because I felt like it would be difficult to find another business with availability mid-summer. I will definitely not be using Debbie Does It again and am looking for a new lawn service. I probably would have continued to use them if they had actually followed through with repairing my siding like they said they would. I just wanted to relay my experience for anyone who chooses to use this company.